SHIPPING POLICY
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REfUND & RETURN POLICY
If you have any issues with any of our items we want to help. Please reach out to us about any defective products or items. All our items are made to order so we strive to have great communication with our customers. Cancelations can be made up to 24 hours after the order has been placed with a full refund applied. Custom Orders go through a series of communications from our design team to ensure the layout and design are approved prior to proceeding to the printing process. Once the proof has been approved, cancellations prior to printing will be allowed with 25% of the total purchase being retained as part of the time/work put into the customization of the design. Custom Orders that are approved and printed will not be eligible for cancelation or refund.
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Items damaged in the shipping process should be returned to the driver whenever possible. If returning to the driver is not possible, please document the state of the box and/or package with pictures upon receiving the package in order for a proper claim to be made and/or recovery of the item and contact us right away.